Doctor-patient communication and patient satisfaction: a review
نویسندگان
چکیده
منابع مشابه
Doctor-patient communication: a review.
Effective doctor-patient communication is a central clinical function in building a therapeutic doctor-patient relationship, which is the heart and art of medicine. This is important in the delivery of high-quality health care. Much patient dissatisfaction and many complaints are due to breakdown in the doctor-patient relationship. However, many doctors tend to overestimate their ability in com...
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In a “follow-up visit”, a patient seeks medical attention for an existing health problem. Using data from the Vietnamese public hospital system, we present a more nuanced analysis of follow-ups in health communication than the one currently available. To be specific, we discriminate between “same follow-ups”, in which the doctor is the same one as in the last visit, and “different follow-ups”, ...
متن کاملSKILLS AND PATIENT SATISFACTION A Study of Doctor - Patient
behaviors in the physician's initial interviewing style and relate them to patients'perception of satisfaction. Fivephysicians were tape recorded during their initial interviews with 52 adult patients. The patients were asked to complete the Medical fnterview Satisfaction Scale, a 29-item instrument with a 7-point response scale. These interviews were transcribed timed, coded and analyzed with ...
متن کاملAge-Related Differences in Doctor-Patient Interaction and Patient Satisfaction
Background. Relatively little is known about patient characteristics associated with doctor-patient interaction style and satisfaction with the medical visit. Objective. The primary study objectives are to assess: whether doctors interact in a more or less patient-centered style with elderly patients and whether patient age moderates the relationship between interaction style and satisfaction, ...
متن کاملDoctor-patient communication: a review of the literature.
Communication can be seen as the main ingredient in medical care. In reviewing doctor-patient communication, the following topics are addressed: (1) different purposes of medical communication; (2) analysis of doctor-patient communication; (3) specific communicative behaviors; (4) the influence of communicative behaviors on patient outcomes; and (5) concluding remarks. Three different purposes ...
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ژورنال
عنوان ژورنال: Family Practice
سال: 1998
ISSN: 1460-2229
DOI: 10.1093/fampra/15.5.480